ANTHEM
As a plan participant, you are entitled to a comprehensive description of your rights and obligations under the company’s Health Plan.
To ensure that you fully understand the plan benefits available to you and your obligations as a plan participant, it is important that you familiarize yourself with the information contained in the Summary Plan Descriptions (SPD).
MEDICAL PLANS
PPO Option 10
PPO Option 17
High Deductible Plan
SYDNEY APP
The Sydneysm health app is a free Anthem BlueCross BlueShield app that gives you fast and convenient access to your health insurance information right on your phone. It’s like having a personal health assistant in the palm of your hand.
Telemedicine (Virtual Care)
Telemedicine with LiveHealth Online is a convenient way for employees to interact with a doctor via live, two-way video on their computer or mobile device. It is available 24 hours, 7 days a week to provide in-network access, US board-certified doctors. LHO costs the same price or is cheaper than an office visit.
Services include Online medical for adults, online medical for kids, online allergy, Cuidado Medico (Spanish), Psychology, Psychiatry, Healthy Sleep and Dermatology.
To access, visit the Anthem website / Care / Video visit with a care provider.
Smartshopper
Smartshopper is a great resource to check on the cost of an upcoming service, compare costs and lower your medical expenses while earning rewards.
Sample procedures and rewards
For a full list of procedures and rewards, call
1-866-488-5441 or visit smartshopper.com
Smartshopper flyer
Smartshopper – Know your cost before receiving care
Smartshopper video
Smartshopper – Same Money – Procedures
Step one: Shop for a provider
Step two: Receive your medical care
Step three: Earn rewards
When your doctor recommends a medical test or procedure, you can call SmartShopper at
1-866-488-5441, or visit smartshopper.com
Receive care at one of the SmartShopper options, which are all in your plan
After your claim is paid, SmartShopper mails you a reward check within six weeks
HEALTH ADVOCATE
Oswald Companies can assist you get answers to your questions about benefits and prescription coverage.
- Enrollment and Billing Support: Need help enrolling in a plan or resolving billing issues?
- Claims Assistance: They can help you navigate any claims issues.
- Understanding Your Benefits: Don’t understand your Explanation of Benefits (EOB)? Oswald Companies can explain it clearly.
ID Card Support: Help with benefits ID and replacement ID cards.
Health Advocate Information
RETIREDMED IQ
RetireMed guides your employees through the transition to Medicare, whether working beyond age 65, planning to retire or reviewing your Medicare plan annually.
We also help individuals age 60+ with plans before they are eligible for Medicare.